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About Us R.A.T. (Music Stands) Ltd are dedicated to improving our products for the benefit of our customers. If you have any suggestions or comments please email us at info@ratstands.com.

Our Contact details:

R.A.T. (Music Stands) Ltd

16 Melville Road, London, SW13 9RJ, UK

Phone:+44 (0)20 8741 4804 Fax: +44 (0)20 8741 8949 Email: sales@ratstands.com

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency at the current exchange rate. The € prices shown in our catalogue alongside the £ prices are approximations since the actual exchange rate used by your particular credit card may differ slightly.

We accept Visa and Mastercard. Items not held in stock will be charged to your card at the time you place your order unless the time to despatch is expected to be more than 2 weeks. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling The cost of shipping your order will be added at the checkout.
Delivery Schedule We will normally despatch your order to you within 10 business days . Goods are despatched from our London factory by carrier. Most UK deliveries take one business day. Most international deliveries take approximately 10 business days.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee All products are guaranteed against faulty materials and workmanship for 1 year.
Reaching Us If you need to reach us, please email us on andrew@ratstands.com, alternatively, you can call on +44 (0)20 8741 4804 or fax us on +44 (0)20 8741 8949 or write to us at 16 Melville Road, London, SW13 9RJ, UK.
Privacy Policy R.A.T. (Music STands) Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy If you are in any way dissatisfied with your purchase we will give you a full refund, provided you inform us within 7 days of receiving the goods, and promptly return them to us carriage paid.